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NightLight Crisis Cafe Coordinator

Hertfordshire Mind Network
Closing date
1 Oct 2021

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We are looking for a Crisis Cafe Coordinator to join our Nightlight team.Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you.Nightlight Crisis Cafe CoordinatorBased: Ware / Bishop's Stortford (expectation to travel whenever necessary with mileage paid when not working at home base).Working hours: 32 hours a week over a 7 day period (Split over a 7 day working rota working evenings, weekend day time shifts and bank holidays).Rate of pay: £23,000 per annum pro rataOur Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.Purpose of PostTo be a key member of staff delivering the Nightlight Mental Health Crisis Service, taking part in rota covering 7 days per week ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network's values throughout the provision.Overseeing the day to day operation of the crisis café and supervising other staff (crisis support workers, volunteers, peer support workers). Acting as a line manager you will work alongside other coordinators, the team leader and service manager to ensure services are of the highest quality and support the continued growth and development of the service as well as helping with the management of incoming referrals.Our services are needed now more than ever and in response we're expanding our team to ensure we can be there for people who need us. Recognising the importance of lived experience and value of peer support we aim to be different and ensure our support is based on the principles of mutual understanding, respect and recognition that recovery looks different, but is possible for everyone.We have a variety of positions available across our services and whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering quality, person centred mental health crisis support.Closing date: Monday 27th September 2021 by 5pmInterview date: Interviews to be held week beginning 11th October 2021.To Apply and for More Information:If you would like to apply and find out more about this position, please click the apply button to be directed to our website. No agencies please.
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