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Programme Manager - Membership Recruitment and Retention

Closing date
29 Sep 2021

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Programme Manager - Membership Recruitment and Retention
Location: Flexible in UK
Salary: £32,400.00 - £35,944.00 Per Annum
Benefits: Pension, Annual Leave, Life Assurance
Duration: 24 months (Fixed-Term)

Saving nature is going to take leadership, innovation, and an ability to unite people to a common cause. This charity is looking for an experienced programme manager who lives and breathes these attributes to improve the organisation's approach to membership recruitment and retention.

Your role in saving nature:

A people-powered approach to conservation has been at the heart of this charity's work for over 100 years, and they need to reach even more people and inspire them to support the charity's vital work if they are going to stop the nature and climate emergency. They have an ambitious membership target for the next ten years, and they need your help to achieve this.

As such a crucial part of their support base, membership touches on nearly every aspect of the charity's work. They therefore need you to build great relationships across the charity, coordinate the work of different teams, and maintain a clear focus on schedules and deadlines. You will use the organisation's programme management tools to keep the programme, and the projects within it, on track and aligned to their strategic priorities

One of your key responsibilities will be to lead a number of workstreams to deliver continuous improvement to the existing membership product, as well as making the space to innovate and test new ways to engage with different audiences. You will ensure the charity builds a cohesive supporter journey for new members, and coordinate a range of projects to deliver the best possible member experience.

As a skilled communicator, negotiator and influencer, you will be proactive in seeking out opportunities to develop yourself and your colleagues. Ultimately you will be aiming to set up all of the foundations to ensure that they can not only meet but exceed their member goal.

There will be deadlines to achieve. There will be budgets to stay within. There will be multiple channels to coordinate. But above all else, you'll be an advocate for saving nature. The climate emergency and loss of habitat are pushing some of our best loved species towards extinction. This charity won't let nature fall silent. This role is your chance to make real change possible. Are you with them?

Essential skills, knowledge and experience:
  • Demonstrable leadership ability, able to lead without line management authority.
  • An ability to produce clear written communications.
  • An ability to persuade, inspire and influence a wide range of people, both internally and externally.
  • Ability to manage programmes of work, and changes within programmes.
  • Experience of working to a standard project management approach (e.g. The charity's Proprietary Project Management Framework, Prince II).
  • Experience of putting in place the right governance structures to keep the programme, and the projects within it, on track
  • Experience of leading multidisciplinary teams.
  • Experience of delivering a number of projects simultaneously.
  • Cost and budget management.

This is a Contract, Full Time role for 24 months. The successful candidate can either be home or office-based, depending on personal requirements and location. There will be a requirement for occasional travel within the UK, as well as to the charity's Headquarters in Sandy, Bedfordshire.

Closing date: 23:59, 08 October 2021
They are looking to conduct interviews for this position from week commencing 18th October 2021.


Please click 'Apply' - you will be prompted to complete a short CHM Recruit form before being redirected to complete your online application for this position.

This charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.
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