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Technical Support Technician

Employer
Clearwater People Solutions Ltd
Location
UK
Salary
Competitive
Closing date
4 Oct 2021

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Sector
Technology & New Media
Salary Band
Annual, £20,000 - £24,999
Contract Type
Permanent
Hours
Full Time
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Technical Support Technician

Newton Abbott

£22,000 - £24,000

Our client is looking for a Technical Support Technician to provide 1st/ 2nd line support. The Technical Support Technician will be be responsible for Supporting Networks and Hardware issues as well as troubleshooting Windows and O365 issues.

Key Responsibilities of the Technical Support
  • Deal with issues and queries
  • Answering calls from the public
  • Dealing with technical support issues
  • 1st & 2nd Line issues, then relaying them to 2nd line

Key Experience of the Technical Support
  • Proven experience in First Line Support role
  • Technical Support Experience
  • Great Communication Skills
  • Ability to cope under pressure
  • Excellent Telephone skills

If you are interested in this role then please apply as directed!
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