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Customer Support Agent

Employer
Page Personnel Secretarial & Business Support
Location
UK
Salary
Competitive
Closing date
4 Oct 2021

View more

Sector
Technology & New Media
Contract Type
Permanent
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Are you looking for a role which offers progression and a great working environment? We are partnering with a global tech business, recruiting Customer Support Agents to join their team. You will support customers across a variety of communication channels to ensure first class customer service.

Client Details

Our client, based in Macclesfield, is a market leading business supporting a wide range of customers. Due to continued promotions, they are looking for Customer Support Agents to join their team.

Description

Duties of the Customer Support Agent include:
  • Provide software support to customers
  • To have a great knowledge of products
  • To be able to distinguish between user or system issues
  • To handle or re-assign queries
  • To keep customers updated with their queries in line with SLAs
  • Primary responder to incoming calls

Profile

The successful candidate will be/have:
  • Strong customer service background
  • great communication
  • can do attitude
  • problem solver

Job Offer

Salary on offer £19k

Great career development with proven success stories

Shift Pattern spread across 7 days

Fantastic office environment
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