We have a great opportunity for someone with retail experience to join our High Heavens Reuse Team, as a Retail Shop assistant.At South Bucks Hospice we promote a friendly and supportive working environment. You will be working as part of your local community, making a difference to the lives of those with life limiting illnesses, their families and carers. This is a permanent part-time role paying £8.91 per hour, required to work 30 hours per week, over 4 days. You will receive pro-rata 25 days annual leave plus bank holidays, increasing with length of service plus an employer contributory pension.Some of the key responsibilities are:Create effective relationships with traders to the benefit of South Bucks Hospice;Support the management of the feeder site process resulting in quality donation through the appropriate encouragement of the feeder sites;Create a positive environment resulting in a working environment that is clean, Quick and successful resolution of all customer queries and complaints and escalate where necessary;Greet customers in an effective and timely manner from first engagement through to processing the sale through the till. 100% compliance with cash handling processes;Drive the van to facilitate the collection and delivery of donations if required to do so by the Reuse Shop Manager.Essential requirements:Retail experience, ideally in a charity environment preferred;Driving license with no endorsements and for insurance purposes over the age of 25;Demonstrate a consistent high standard of work and attention to detail;Punctual and presentable;Willing to learn;Effective Communications with colleagues and Management team;Calm temperament under pressured conditions;Willingness to travel to other locations;Customer Service focussed;Approachable and accessible;Basic computer skills.