Supporter Donations and Database Officer, an urgent temporary position joining an International Charity, based in London. Immediate start until end of Dec 2021.
As the Supporter Donations and Database Officer, you will support a wide range of database, donation & fulfilment support to the fundraising team which will include but limited to:
- Manage the Donation & Fulfilment inbox amends/opt-ins capture
- Thanking supporter for their bank transfers and payroll giving donations
- Help with CAF cards report, download reports and submit to CAF
- Support activities around Payroll Giving
- Update, maintain online payment system, Via Bank, using spreadsheets, formulas and downloads.
- Housekeeping reports and database cleansing
We are looking for you to have advanced Excel skills to have worked on Via Bank (online payment platform). You will have CRM experience to capture opt-ins and write to supporters Via Bank. Excellent communication skills both verbal and written to communicate with supporters.