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Collections Advisor

Hays Specialist Recruitment Limited
Closing date
2 Oct 2021

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Contract Type
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Collections Advisor, FTC 6 months to 9 months, Full Time, Basingstoke, £19K PA to £21K PA

Your new company
You will be joining a highly professional and stable business who are a market leader and invest heavily in their products/services and their people.

Your new role
You will be joining a highly talented and friendly team who work to common goals and objectives. Your role will include:

To carefully monitor new and existing arrears cases and actively chase all monies due on unpaid customer invoices primarily by telephone, and where appropriate e mail and/or letter, always with the end goal of securing payment or a specific commitment to pay.

Ensuring a particular focus on larger arrears cases and those where likelihood of loss seems high. Progress on such cases is to be communicated to line management and guidance sought and followed as required.

In cases of arrears occurring due to administrative error, taking corrective action, and ensuring that root cause issues are addressed, raising issues with line management where required.

In cases of arrears where the actions of the partner are causing arrears or preventing collection, reporting to such matters to line management and working as directed to resolve the specific case and contributing to the resolution of root causes.

Responding accurately and in a timely manner to general queries regarding arrears cases from both customers and internal staff while maintaining the focus on collection and /or avoidance of loss.

What you'll need to succeed
Our client is looking to bring on-board a highly professional and engaging individual who is organised and structured in their work. You will need to be IT literate and have an excellent telephone manner.

What you'll get in return
Collections Advisor, FTC 6 months to 9 months, Full Time, Basingstoke, £19K PA to £21K PA

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
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