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Social Media Account Manager

Closing date
28 Sep 2021

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Contract Type
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Our client is currently looking for a Social Media Account Manager to join their busy team in Beckenham!

They are a leading digital marketing and technology company in the property industry, under their roof you'll find advertising, email marketing, social media, content, branding, PR, lead generation and consultancy.

They're looking for a new Social Media / Facebook Ads Account Manager to join their dynamic Social Media department at their office in Beckenham. Ideal for someone with a keen interest in social media and an eye for detail/analysing statistics who is looking to get a fantastic start in the digital marketing industry. The role will be remote throughout lockdown and reviewed thereafter.

Social Media Account Manager Duties:
  • Setting up, managing and monitoring Facebook adverts for clients
  • Branding design assets and creating new strategies with a focus on generating leads
  • Using ads manager, Business Manager and Business Suite on a daily basis
  • Setting up social media accounts for clients where needed
  • Generating reports and using results to enhance client campaigns
  • Review campaigns regularly to spot any red flags and make appropriate changes
  • Onboarding new clients via Teams/Zoom video call and screensharing to run through the campaign/help them give us access to what we need
  • Liaising with clients and general account management (setting up payments, sending invoices, attending conference/video calls, offering expertise in other areas of marketing, advising on the campaigns)
  • Checking in with clients on a weekly basis via phone or video call
  • Upselling other marketing products and services to clients (commission structure in place) and introducing partner services
  • Troubleshooting any campaign related problems by offering solutions or consulting with other teams internally
  • Keeping our CRM up to date

Social Media Account Manager Requirements:
  • Excellent/confident telephone manner is essential - there will be a lot of account management and dealing directly with clients on phone/Teams/Zoom
  • Great team player who is willing to get involved
  • Someone with a strong desire to learn (and you'll learn a lot!)
  • Strong eye for detail
  • Some sales/customer service experience is preferred
  • Excellent written, verbal, computer and organisational skills are a must, a knowledge of design, social media and PPC would be desirable.

If you think that you are suitable for this Social Media Account Manager role, please apply now!

Keywords: Social Media Account Manager, Social Media, Facebook Ads, Facebook Ads Manager
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