This job has expired

Holiday Sales & Hotline Team Leader - Bognor Regis, West Sussex

Employer
Butlins
Location
UK
Salary
Competitive
Closing date
28 Sep 2021

View more

Sector
Retail
Contract Type
Permanent
You need to sign in or create an account to save a job.
*Holiday Sales & Hotline Team Leader - Bognor Regis, West Sussex*

Overview of the role:

Reporting to the Sales Manager, the team leader is responsible for supporting the Manager in delivering excellence and guest satisfaction. You will be required to maintain a flexible approach and work on your own initiative as well as creating and implementing procedures which enhance both the guest and team experience.

*Key areas of responsibilities:*
*Lead, coach and motivate a team to excellence
*Support team and assist them with any concerns to help create an open and honest environment where team can be their best
*Responsible for driving sales in all areas
*Overseeing appraisals, and planning regular one-to-ones for the team
*Manage holiday and annualised hours
*Using the online roster system to roster team and manage hours
*Support across all areas of the Sales & Guest Services Department as required.
*Management of performance of all sales team.
*Spend the vast majority of your time on the shop floor supporting the operation of the three key areas.
*Ensuring the department is compliant to all Bourne Leisure mandatory regulations such as Health and Safety, Fire Safety and cash handling.
*Coach team in key sales fundamentals such as call monitoring, marketing and holiday booking shop operations.
*
The ideal candidate will:*
*Have a passion to succeed and deliver exceptional sales and service
*Key knowledge of Sales operating systems such as Seaware, Zonal, Planet and Prime
*Ability to motivate and drive team to achieve their financial goals and targets
*Ability to organise and prioritise a demanding workload with a "can do/ hands on" attitude and lead by example
*Ability to work under pressure
*Excellent communication and motivation skills
*Be able to focus on the detail and prioritise to ensure the biggest positive impact
*Be flexible with working hours to meet the demands of both the business and team

This will be a part-commissioned role
*Benefits of working at Butlins:*
*Subsidised OFSTED Nursery facilities available on resort
*20% off food in our restaurants and take away.
*Subsidised food and drinks in our team diners.
*Regular team incentives with great rewards.
*Opportunity to earn up to 1,000 when you refer friends to join our great team
*Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
*Use of Pool and many other Leisure facilities.
*Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members.
*Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
*Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
*Team Member of the Month Awards
*Instant Recognition schemes with great rewards through our busiest times
*Long Service awards for permanent team members
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert