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Relief Scheme Manager

Service Care Solutions
Closing date
20 Sep 2021

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Salary Band
Annual, £10,000 - £14,999
Contract Type
Full Time
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One of the largest housing associations in Kent is recruiting for a Relief Scheme Manager to their Supported Housing schemes in Tenterden, Hawkhurst, Dartford, Ramsgate and Dover, providing an excellent housing and property management service to Extra Care residents.

The Role
The focus of this Relief Scheme Manager role is to deliver excellent customer service to Extra Care residents, ensuring relevant support is sign posted and the health and safety of the schemes are guaranteed.
Additional tasks and responsibilities will include:

Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases in accordance with West Kent's policies and procedures.
Take ownership of the scheme Key Performance Indicators (KPIs) and responsibility for ensuring their achievement and reporting to timescale.
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors to ensure tenants receive a seamless service.
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.

The Candidate
To be considered for this Relief Scheme Manager vacancy, you will require previous experience as a Scheme Manager, ideally withing Extra Care. You will need to be able to drive and have access to a vehicle for work, as well as a clean, enhanced DBS.

The Contract
This Relief Scheme Manager vacancy is a permanent vacancy, working 18 hours per week and offering a salary of £13,749.

Referral Bonus
If this Relief Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Relief Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on (phone number removed) discuss the vacancy in more detail.
Also, if this Relief Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region
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