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Service Desk Analyst

Employer
Interaction Huntingdon
Location
UK
Salary
Competitive
Closing date
24 Sep 2021

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Sector
Technology & New Media
Contract Type
Permanent
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interaction Recruitment are currently recruiting for a Service Desk Analyst to work for a well established IT services company based in Peterborough on a temporary to permanent basis

Key Responsibilities:

· Escalate incidents where a first time fix is not possible

· Keep customers updated with progress on incident or request status

· Keep up to date with the current standard procedures

· Adhering to Incident management procedure...
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