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Operations Manager

Closing date
20 Sep 2021

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Contract Type
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Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

Catch22 supports people through education, employment, mental health and emotional support and social care services. We reach out to people in their communities and help them get the support they need. Last year we supported over 110,000 people across England and Wales to lead better lives.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.

Job Description

You are likely to be leading a national programme to empower and support young people at risk of serious violence to be able to access employment-related opportunities and help them develop the skills they need to make a successful transition into work.

The programme seeks to achieve three key outcomes: a reduction in risk factors and increase in protective factors for serious violence; demonstrable progress in the distance travelled towards employment; and improvements in overall physical and mental well-being.

We are looking for an exceptional professional who has excellent experience of managing and developing creative and innovative projects, who can lead a team and enable them to achieve outstanding results, and who is highly skilled at developing partnerships and building relationships across a range of sectors. Due to the nature of this role, knowledge and experience of the issues vulnerable young people with complex needs face is essential, as is the ability to recruit appropriate staff to deliver a programme that caters to those needs.

We seek a diverse workforce and therefore are open to a range of backgrounds and experience however seek an individual who is proactive, organised and resilient to deal with the varying demands of the role.

To be considered, you must be available to start by 11th October 2021 - Interviews will be held on a rolling basis so please submit your application as soon as possible.


You will be leading a national project and working collaboratively across multiple stakeholders to ensure the project successfully engages young people with multiple and complex barriers to engagement.

To succeed in this role, you will have:

· Significant experience of delivering national projects

· Strong stakeholder management and partnership working

· Excellent project management skills

· Strong written and verbal communication skills

· Skilled in working across multiple teams within an organisation

· Knowledge of the employability sector

· Insight into the challenges of young people facing social barriers, such as criminal convictions, exploitation, mental illness, poor mental health, gang involvement, caring responsibilities, single parenthood and beyond

Additional information

Salary: £37,000 - £42,000 per annum

Contract: Full time 37 hours per week permanent contract.

Interviews will be held on a rolling basis so please submit your application as soon as possible.

Start Date: 11th October 2021

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%
  • Discounted shopping opportunities
  • Contract specific training including Trauma Awareness Training
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