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Operations Manager

S Knights Recruitment
Closing date
21 Sep 2021

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S Knights Recruitment are proud to be exclusively managing the recruitment process for Catch22's new contract. As an Employability and Skills specialist recruitment agency, we look forward to speaking to passionate and driven employability professionals, who want to join a growing, national charity.

Catch22 are currently recruiting for an Operations Manager in London.

Intro: Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
Catch22 supports people through education, employment, mental health and emotional support and social care services. We reach out to people in their communities and help them get the support they need. Last year we supported over 110,000 people across England and Wales to lead better lives.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.

Role and Responsibilities:
You are likely to be leading a national programme to empower and support young people at risk of serious violence to be able to access employment-related opportunities and help them develop the skills they need to make a successful transition into work.
The programme seeks to achieve three key outcomes: a reduction in risk factors and increase in protective factors for serious violence; demonstrable progress in the distance travelled towards employment; and improvements in overall physical and mental well-being.
We are looking for an exceptional professional who has excellent experience of managing and developing creative and innovative projects, who can lead a team and enable them to achieve outstanding results, and who is highly skilled at developing partnerships and building relationships across a range of sectors. Due to the nature of this role, knowledge and experience of the issues vulnerable young people with complex needs face is essential, as is the ability to recruit appropriate staff to deliver a programme that caters to those needs.
We seek a diverse workforce and therefore are open to a range of backgrounds and experience however seek an individual who is proactive, organised and resilient to deal with the varying demands of the role.

Key Duties and Responsibilities:
• Mobilising, developing, leading and managing a new contract
• Ensuring contract is delivered to an excellent standard, meeting contractual and organisational objectives whilst maintaining compliant processes
• Ensuring project runs within budget
• Relationship management; with commissioners, colleagues, employers, training providers, service users
• Working autonomously to achieve set objectives
• Engaging with the Employability management team to support with growth and development of the division
• Report to, and be accountable to, the Partnership Advisory Board, writing and presenting regular reports at monthly meetings as required

Experience and Skills:
You will be leading a national project and working collaboratively across multiple stakeholders to ensure the project successfully engages young people with multiple and complex barriers to engagement.

To succeed in this role, you will have:
• Significant experience of delivering national projects
• Strong stakeholder management and partnership working
• Excellent project management skills
• Strong written and verbal communication skills
• Skilled in working across multiple teams within an organisation
• Knowledge of the employability sector
• Insight into the challenges of young people facing social barriers, such as criminal convictions, exploitation, mental illness, poor mental health, gang involvement, caring responsibilities, single parenthood and beyond

• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities
• Contract specific training including Trauma Awareness Training
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