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Account Manager

NFP People Limited
Closing date
22 Sep 2021

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Contract Type
Full Time
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Account Manager

Are you great at building and developing relationships with clients? We are looking for an experienced Account Manager to join our friendly, rapidly growing recruitment team in this rewarding role.

Position: Account Manager

Location: Olney, easily commutable from Bedford, Milton Keynes, Northampton or Wellingborough

Salary: £25,000 plus commission

Hours: Full time with 1 - 2 home-based days per week, flexible working considered

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We're fully behind the charities and bodies that aim to change the world - one project at a time. To help these amazing organisations, we need great people!

About the Role

As an Account Manager, you'll be joining us at an exciting time of growth supporting our expanding client base. You will be working with existing accounts, continuing to build and develop established relationships to ensure the best service is provided and clients feel cared for and that their roles are in the right hands.

We support clients with their job advertising requirements, ensuring that they get all the support they need, every step of the way and you will make sure clients know what is happening with their job roles, every step of the way.

Responsibilities include:
  • Giving advice at the start and during clients advertising campaigns
  • Ensure weekly/monthly keep in touch calls take place and that clients are fully informed
  • Develop and grow accounts by regular contact and ensuring clients are aware of all areas of support we offer
  • Working with the internal team to ensure recruitment support is available should clients need extra help and monitoring where extra support needs to be offered
  • Liaising with the internal team to ensure adverts are placed in a timely fashion
  • Working to KPI's around your clients spend and growth potential

You will also be required to support your clients with a certain amount of administration support to ensure that they are fully looked after. This will include writing job adverts, giving advice on salary bench marking and sending monthly reports on advertising stats.

About You

You don't have to have experience in recruitment. You don't have to have experience of the charity sector or online advertising for that matter. What we need from you is passion, personality and a drive to offer the best service to our clients and the amazing charities they work for!

You will have experience in account management and be able to work alone and build amazing relationships with our clients. We will provide training in the services we offer and how to support clients and we never ask our people to cold call. There are a whole host of clients that need your support and are waiting for you to dedicate your time to making sure they get the most they can from the services we offer.

You must have strong IT skills around Word, Excel, Outlook, using a CRM and have excellent administrative and communications skills both over email and over the telephone.

If you want to use your relationship building and account management skills... with no cold calling or working to extreme targets, then get in touch!

Although not essential, knowledge of the recruitment or Not-For-Profit/Charity sector would be an advantage... but if you have the skills and the drive, then we want to hear from you!

In return, we offer an office situated in a beautiful market town, free parking, a commitment to career development and mentoring and flexible working options.

Other roles you may have experience of could include: Account Manager, Account Executive, Business Development Manager, Sales, Internal Account Manager, Senior Account Manager, Lead Account Manager, Recruitment Account Manager.
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