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Senior FinPro Adjuster

Closing date
22 Sep 2021

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Contract Type
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Senior FinPro Adjuster
Key accountabilities:
  • Effective claims handling of professional and financial lines and casualty claims in accordance with our clients Claims Philosophy and Claims Guidelines, advising on coverage and potential to impact client and recommending strategy to bring them to a timely and effective resolution to ensure exceptional customer experience;
  • Overseeing work of Technical Assistant supporting the global book triaging first notices of loss;
  • Instructing and controlling external service suppliers, including external legal counsel and adjusters;
  • Providing support to the underwriting team, actuaries and senior management including advising on claims related information, drafting and/or approving policy wordings and endorsements, updating on legal trends, attending pre-inception/renewal/claims review meetings as required and assisting in undertaking legal and/or claims studies in potential new markets/product areas;
  • Reporting to senior management, underwriters, finance, actuaries and risk management as required including preparation of claims review reports, attending underwriting, actuarial and claims review meetings and providing appropriate input prior to the Claims system and Reserving meetings;
  • Ensuring full compliance with stipulated global and local operating protocols, procedures and policies, service standards and FSA and SOX regulatory compliance;
  • Relationship building, developing our clients market recognition and promoting the brand (including participation in industry conferences/committees, by way of attendance or presentation, steering committee/market meetings, meetings with brokers and insureds to discuss trends and developments and assisting Underwriters in their marketing efforts)
  • Reporting on claims developments to the Claims Managers for Liability and other offices and Head of Claims including referral of significant claims and trends;
  • Preparing large loss reports for scenario management and outward reinsurers;
Role Requirements:
  • Exceptional technical expertise and analytical skills
  • In-depth coverage knowledge with ability to make own determination/challenge lawyers
  • Excellent verbal and written communication skills
  • Superior ability to solve problems and make decisions with limited direction
  • Self-starter who is results orientated, challenges the status quo and proposes solutions
  • Good at managing upwards and keeping senior management appraised
  • Team player who can motivate people and drive change
  • Ability to innovate and anticipate problems/issues prior to their occurrence
  • Ability to develop excellent working relationships with a variety of internal and external stakeholders
  • Microsoft Word, Excel, Power Point, Outlook and ECF
  • Willingness to travel on occasions
Required qualifications & Experience:
  • Strong proven track record in handling complex professional and directors' and officers' and casualty claims with focus on US exposures
  • Experience in Bermuda claims handling and legal qualification would be beneficial
  • Ability to understand and apply regulatory and legal requirements in the claims context
  • Detailed knowledge of claims life cycle and ability to develop best practice with claims experience
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