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Credit Control Manager

Unilin Group
Closing date
15 Sep 2021

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Contract Type
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Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding €2.2bn, Unilin continues to outperform the market through its wide range of high quality products and customer-focused approach. We currently have a vacancy at our Newry Office for a CREDIT CONTROL MANAGER

Hours of Work: 39 per week

Location: Newry (Greenbank Industrial Estate)

Length of Contract: Permanent

Reports to: Financial Controller

Main Responsibilities and Duties
  • Managing a team of 4 credit controllers
  • Managing the cash collections process
  • Producing credit reports for General Manager
  • Point of escalation for customer/team queries
  • Providing training and advice as and when required
  • Conducting one-to-ones/ Debt review meetings
  • Working closely with other departments especially Sales and Customer service
  • Compile and maintain the Bad Debt Provision
  • Manage the customer Masterdata and Account opening process
  • Authorising credit notes prior to billing
  • Posting of BACs, cheque & card payments to the system
  • Setting and reviewing credit limits for new/existing customer accounts
  • Cash collection via phone, email & letter
  • Recovery of delinquent amounts via Legal proceedings
  • Review of E-Commerce payments and dealing with Queries.

The above list is not exhaustive and is mainly a guideline of some of the duties undertaken

Essential Criteria

  • 3 years + experience within a Credit Control department
  • Previous experience in a credit control manager or team lead role
  • Experience of dealing with a large customer base
  • The ability to work in a team as well as individually
  • Excellent written and verbal communication skills
  • Good attention to detail
  • The ability to work under pressure and to deadlines
  • Good IT skills with previous experience of Excel, Word and Outlook
  • Have a proactive approach to work and look to embrace Unilin Values
  • Criteria

  • Previous experience in a commercial environment
  • IT skills to include previous working knowledge of SAP
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