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Credit Control Executive - North America

Employer
PHMG
Location
UK
Salary
Competitive
Closing date
15 Sep 2021

View more

Sector
Accountancy
Contract Type
Permanent
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Job Details

Credit Control Executive Would you like to work from our Chicago office for 2 weeks every year?

Location: Old Trafford, Manchester

Hours: 1pm - 10pm Mon-Friday, with two Friday shifts per month 1pm - 6pm

Salary: £24k basic with a realistic OTE of £29k

Responsible to: Head of Credit Control

Internal relationships: Sales, ABC, Client Services and Client Support teams

Benefits: Complete portfolio of PH Perks, including free gym membership's in-house bar and two spectacular company events each year. Opportunity to work out Chicago office for two weeks of the year.

PHMG is the world's leading audio branding agency - and we're looking for a dedicatedCredit Control Executive to deliver our world-class service.We work with 36,000 clients across the globe, and pride ourselves on deliveringoutstanding levels of customer care to every single one of them. Credit Control representsan essential stage in this client journey, and you'll play a vital role in this department.Managing your own portfolio of approximately 3,000 accounts, you'll assist with collecting

payments from our expansive North American client base - taking responsibility for the swift

resolution of any credit control related issues.

Ideally, you'll have proven experience in credit control, but a strong background in a customer

service related role would also be considered. With your attention to detail, excellent

communication skills and strong initiative, you'll deliver excellent customer care at every point of

contact - keeping the client experience at the forefront of everything you do.

Responsibilities
  • Providing a first class experience to each client
  • Liaising with clients in relation to outstanding invoices/queries
  • Managing any defaulted direct debit/credit card payments
  • Getting the best possible result from your client base, whilst aiming to excel against KPIs
Skills, Knowledge And Experience Required
  • Excellent customer service skills
  • Able to work independently and as part of a team
  • Confident and professional manner
  • Fast thinker and decision maker with excellent attention to detail
  • Strong skills in communication, analysis and Microsoft Excel
Company ProfileEstablished in 1998, PHMG has grown from a renowned Manchester-based business to the

world's leading audio branding agency - working with 36,000 clients in 39 countries across the

globe. This expansive client list includes household names of the calibre of Samsung, Audi

and Adidas, as well as SMEs in every sector of the global market. We give each of them a

stellar production that combines creative copy, world-class voice artistry and an exclusive

rand-Sound-Track™ - strengthening their business identity in the most memorable, emotive way.

We do all we can to make PHMG the best place to be, so offer all our staff a complete portfolio

of PH Perks. This extensive list of benefits includes free gym membership, in-house barber,

beautician and bar, financial consultations, CSR initiatives and many more exciting rewards

- and is continually expanding based on feedback from our staff.

PHMG is committed to employing a diverse workforce. Qualified applicants will receiveconsideration without regard to race, color, religion, sex, national origin, age, sexualorientation, gender identity, gender expression, veteran status, or disability.
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