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Social Media Coordinator

Hauser & Wirth
Closing date
15 Sep 2021

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Marketing & PR
Contract Type
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Job Details

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Based in London and reporting to the Social Manager (NY), the Social Coordinator works as part of our global Marketing team. We are looking for a creative and proactive candidate to help the team ensure Hauser & Wirth social channels are the best they can be. The role involves coordinating content across all social channels, so excellent writing, proofing and copy-editing skills, in addition to strong InDesign and Photoshop skills, are essential. Working closely with many departments-including Marketing, Sales, Research, Artist Liaison, Publishers and Communications teams-the Social Coordinator contributes to both operational and administrative tasks as well as researching and producing content and coordinating approval processes.

The role will include, but not be limited to, the following responsibilities:
  • Support in the planning and management of the social content calendar across Instagram, Facebook, Twitter, Youtube and Pinterest
  • Updating social calendars and scheduling social content
  • Collaborate with content team to create compelling and effective content for social channels
  • Oversee day-to-day community management for Hauser & Wirth's global social channels
  • Monitor comments, likes and messages on allocated social media accounts; reply to queries promptly and politely or passing them onto relevant team members to handle
  • Weekly and monthly analysis of performance of all content, across all platforms; sharing findings with the wider team for planning and decision-making
  • Supporting the Social Media Manager in delivering the strategy for the channels
  • Adhere to the to the company brand and tone of voice guidelines, content creation workflow and corporate governance to ensure all content is approved by key stakeholders
  • Source and coordinate visual assets for social channels
  • Work with Marketing and Communications teams to develop and plan social content around campaigns
  • Assist with briefing of digital designs for social channels
  • Assist coordinating paid social media activity for selected campaigns
  • Updating listings and catalogues on existing and new social channels such as Instagram Shopping and Pinterest
  • Monitor competitor landscape, market changes, and developments; remain current on emerging industry/digital trends and listening tools/applications
  • Management of platforms such as Facebook, Pinterest, YouTube, Trip Advisor
  • Support in campaign planning, including the social plan to support new initiatives
  • Create quality content and proofread any copy that needs reviewing
  • Apply necessary tracking links to all social activity for ease of analysis
  • Assist with the day-to-day administration tasks
  • Conduct detailed competitor analysis reports
  • This role could require occasional out of hours work as-and-when the business requires

The successful candidate will have the following skills / experience:
  • One to two years' experience in a similar role
  • Understanding of digital and social media best practices, metrics and analytics
  • Strong organizational skills and the ability to manage multiple projects at once in a fast-paced working environment with exceptional attention to detail
  • Excellent writing, communication and presentation skills with ability to simplify messaging and tell a compelling and engaging story
  • Proactive approach to identifying and researching compelling digital content
  • Working knowledge of MacOS, HTML and WordPress
  • Excellent skills in Adobe Creative Cloud, highly proficient in InDesign and Photoshop
  • Experience using Premiere or similar video editing software
  • Spanish or French language skills desirable
  • Preferably Bachelor's degree level, in art history, arts or humanities subject

Please submit your resume and cover letter, including references by email only to:
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