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Software Support Engineer (M/W/D) - United Kingdom

Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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  • DALIM SOFTWARE has been revolutionising the media and graphic communication industry with its software since 1984. The most innovative media houses, agencies and brands around the world have built their graphic communication through DALIM SOFTWARE cloud-friendly enterprise solutions: TWIST, DIALOGUE, and latterly DALIM ES.
  • Small enough to care individually for each client, we are big enough to make a difference for our client community and their users from the Silicon Valley to London.
  • With clients on all five continents serving tens of thousands of users around the planet, we are looking at expanding our team to accompany and support our global expansion. If joining a human sized company, with a sustainability motto, for a greater than life experience is what you are looking for, get in touch with us.

  • Based in United Kingdom, you will provide sales support, training, demonstration, and professional services for DALIM SOFTWARE products within a dynamic team.
  • You will have occasion to travel to our headquarters in Germany, as well as occasionally assisting in other countries that have DALIM SOFTWARE.
  • The role requires a motivated individual with the ability to explain & provide technical solutions, with a customer focus. Both independently and as a member of a team.
  • Salary upon qualification and experience.

  • Provide support to our sales force, for products demonstrations and trade shows.
  • Consultancy with customers, in order to advise and plan their digital strategy.
  • Stay up-to-date on our products, and on technologies from the printing and web based industries.
  • Contribute to create and maintain support, demonstration and training materials.

  • Degree or similar, in a computer science based subject.
  • Experience of working, or willingness to work in a support and/or a consultancy environment, both on-line and on-site, with a desire to travel.
  • Good grounding in Linux operating systems and script languages such as Javascript, PHP, Python, shell script and SQL is a plus.
  • Good written & verbal communication skills with positive and flexible, customer-service attitude.
  • Understanding of print, marketing & brand management industries is a plus.
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