This job has expired

CUSTOMER SUCCESS MANAGERS X 2 (1 GERMAN SPEAKER / 1 RUSSIAN SPEAKER) - BLOCKCHAIN ANALYTICS TECHNOLO

Employer
Lucas Blake
Location
UK
Salary
Competitive
Closing date
15 Sep 2021

View more

Sector
Technology & New Media
Contract Type
Permanent
You need to sign in or create an account to save a job.

Job Details

  • 2 roles, both covering EMEA with 1 focused on DACH and 1 on Eastern Europe
  • managing existing clients within public sector, law enforcement and financial institutions
  • ensure clients are utilising and adopting the product correctly
  • focus on renewals and client retention
  • ensure high customer satisfaction levels
  • product suite is blockchain analytics technology
  • engage with clients at CTO, CIO, IT user level
  • deal sizes can vary from €30K to €200K
  • report to the Head of Customer Success


  • must be fluent in German or Russian
  • track record in customer success for a SaaS vendor
  • advantageous if have worked in cybersecurity, crypto technology or anti-money laundering technology
  • emotional intelligence, empathy and strong listening skills
  • graduate calibre


  • VC funded software vendor
  • Unicorn status
  • leading edge and disruptive blockchain analytics technology
  • pre-IPO
  • expanding aggressively (6 hires from Lucas Blake in the last 2 months)
  • rolodex of clients across the globe
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert