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Retail Sales Assistant - South Cave - 16.5 hours per week

Sewell Group
Closing date
15 Sep 2021

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Sewell Sales Assistant's at our site in South Cave, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We're looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.

All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.

Hours of work
  • Wednesday 5.30pm-10.00pm, Saturday and Sunday 6.00am-12.00pm (bake shifts) = 16.5 hours per week
Responsibilities and essential job functions include, but are not limited to, the following
  • Greeting customers when first entering the store and providing world-class customer service, supporting customers with their shopping needs whilst in store and building relationships to creating repeat business
  • Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
  • Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
  • Assisting stock control and management within the store, including; accepting and checking new deliveries, re-stocking shelves, rotating stock, date checking, stock checking, ensuring the store is stocked to its full sales potential at all times
  • Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
  • Cleaning and housekeeping on site, within the store, on the till area, in the back store and on the forecourt, ensuring the site looks world class at all times
  • Be aware of security within the store and on the forecourt; being on the lookout for shoplifters on site and the use of fraudulent money and bank cards etc.
  • Providing support and cover for holidays and sickness when required
RequirementsThe suitable candidate will have the following
  • Previous working experience within a retail or customer service environment
  • A passion for delivering a world-class service
  • A flexible attitude and approach to covering shifts for the wider team (holidays/sickness)
  • A 'hands on' approach to working and be able to use own initiative
  • A positive, approachable and professional attitude and demeanour
  • A friendly and engaging personality
  • The ability to work both as a team member, and alone in a busy working environment
  • Possess a positive approach to learning, development and progression
  • £9.05 per hour
  • Bonus opportunity of up to £500 per year
  • Auto enrolment pension
  • Sewell store discount
  • Access to thousands of highstreet retail discounts
  • Free use of the 'Tommy Coyle Academy' Gyms and classes
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