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Operational Security Services Analyst

Redde Northgate plc
Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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Member of the Operation Security Services team to deliver an effective proactive security function. Ensuring that all day-to-day activities (data backups, server & device patching, antivirus deployment, monitoring & alerting, incident response, vulnerability management, change control, availability & performance management of the security management platforms) are carried out within a controlled and compliant framework.

Person specification skills

• Windows server

• Exchange

• Virtualisation technologies

• SAN/NAS Technologies

• Cloud technologies - (Azure/M365)

• Backup technologies - Veeam, SRM, Commvault

• DR, failover and BCP technologies and processes


• PKI process for internal and external security

• Anti virus deployment across multiple devices - Webroot, Defender, Sophos

• Server, Device and Application patch management processes and software - WSUS, WPP, Barramundi


• iOS switch management.

• Platform monitoring for all infrastructure touch points - PRTG, SCOM

• Knowledge of Infrastructure component catalogues

• Be a self-starter, be able to successfully prioritize and manage multiple complex tasks and work well under pressure with limited supervision both individually and at times, with other team members.

Principle Responsibilities

Day to Day tasks

• Monitoring for the entire group.

• SEG and DLP management

• Vulnerability monitoring management and remediation - Tenable, Rapid7, Nessus, MS security centre

• Automation of patching where possible

• Penetration testing and remediation for the group

• Storage and Backup management

• Research emerging threats and vulnerabilities to aid in the identification of network incidents.

Customer Focus

• Understand the customer needs, service, business impact of loss of service.

• Be an ambassador for IT

• Play a significant role in customer escalation management process, including out of normal working hours


• Resource planning to meet service commitments.

• Adhere to company working practises and policies.

• Lead by example (foster a positive working environment encourage self-awareness and continuous improvement in all that we do.)


• Understand and ensure adherence of team to processes and procedures.

• Advocate standardisation and automation

• Recognise broken process and identify solutions.

• Identify improvement opportunities.


• Be an expert in the technology competency of the group.

• Maintain awareness of the technology market and product roadmaps.

• Identify improvement opportunities, through technology enhancements and automation.

• Ensure that technology is fit for purpose.


• Be able to articulate service line in writing and verbally, in formal and informal settings.

Business Awareness

• Understand the business model.

• Understand service cost drivers and optimise resources to streamline cost base to strive for affordable service delivery.
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