Network Field Engineer About CineArk
CineArk is a rental house, supplying specialist film equipment to film and TV production companies worldwide. We also offer managed storage, maintenance and technical support services to film crew working in the film and television industry. We are a young company, but our commitment to innovation, technical excellence and customer service has quickly established us as a leading company within the industry and we already service many high-end feature films, TV productions and TV commercials in the UK, Europe and across the world.Brief description of role:
We're looking for a smart candidate who doesn't necessarily have film based technical experience, but does have a passion for Network Infrastructure. This job isn't for everyone, or just anyone. The pace is fast, expectations are high, and resources are always constrained, but with your knowledge and skill set you will help to support many of the largest feature films produced in the UK and across the world.
As a network field engineer, your role will be primarily based on film sets, configuring and supporting network infrastructure on location. This will involve rigging and derigging of cables, deploying mobile flight-cased network equipment and rigging access points. Every day is different, typically everything is kept very mobile, film crews will sometimes be in a location for just a few hours, other times you will be in the same stage for a week or more. The hours will vary depending on the film production and you must be flexible to work within their requirements.
When not on-set you will be based in our warehouse, building testing, and maintaining the equipment ready for field use.Your key responsibilities will include:
Ideally CCNA qualified you will need to have:
- Rigging fiber and copper cables throughout a site.
- Configuring, installing, and replacing network equipment
- Configuring WLANs and VLANs to segregate departmental traffic
- Field Troubleshooting of network equipment in a fast paced environment.
- Helping non-technical users with iPad applications especially video streaming
- Administration that includes managing remote user accounts, modifying firewall rules, updates to network configurations, monitoring & reporting
- Monitor and correct security vulnerabilities
- Setting of file structures, permissions, and any changes that need to be made.
- Assist with a range of issues from workstations, operating systems, application & reducing downtime and productivity for all users
- Discuss and explain technical situations to a non-technical audience
- Configuration and deployment of Servers
Education, Qualification, and Vocational Training:
- Experience in configuring and troubleshooting networking equipment
- Strong understanding and technical skills of project deployment specific to hardware infrastructure cabling, and IT installations
- Experience in installing Firewalls that are configured to specific requirements
- Experience of building and installing temporary wall and floor mounted cabinets
- Wireless troubleshooting skills
- Deep Knowledge and understanding of VLAN's
- Full driving license and willingness to travel
- Fluent in English
- Desirable CCNA Wireless & CCNA Security
- MCSA, Cisco and CompTIA Network+ certifications
- 2+ years in a similar IT environment
- WAN / LAN environments
- Working under pressure and against tight timescales
- Excellent communication and problem-solving skills
- Logical thinker
- Professional manner
- Flexible approach to working hours
- Understanding of customer service
- Team player
- Excellent organisational skills
- Set working conditions are determined by the film production company but typically it's a 10 hour day from 8-6 on Monday to Friday, however, these hours will change and evening weekends or nights may be required. Food is normally provided by production when working on-set.
- When not on set our business hours are 7-7 Monday - Friday and you will work 45 hours per week as shifts within these hours.
- Holiday 33 days per year including bank holidays.
- Salary £35,000 per annum.
- In addition, an on-set site payment of £80.00 per day will be paid for shooting days on set - hours are set as per the production's requirements. Overtime on set will be paid.