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Service Engineer

Closing date
15 Sep 2021

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Contract Type
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ScentAir Continues To Grow And Is Currently Looking ForA service Engineer to strengthen our technical teams in United Kingdom

As a Service Engineer, you are responsible for the installation and technical support of ScentAir fragrance systems.

You are responsible for the following tasks
  • Travel to customer sites to install and maintain fragrance systems, as well as to coordinate the settings of the devices with the customer.
  • Follow up with customers who have received service to verify that expectations have been met.
  • Interface with the customer care staff to coordinate the dispatch of replacement devices if necessary.
  • Perform mandatory preventive maintenance of equipment installed at customer sites, if necessary.
  • If necessary, perform basic diagnostics and repairs on the installed equipment.
  • Carrying out an inventory on site and specifying the equipment according to the work instructions.
  • Prepare, fill in and submit all technical documents in accordance with company guidelines.
  • Complete the tasks according to the installation and service plans with minimal supervision.
Your profile
  • Approximately 3 years of practical experience as a mechanical technician with small hand tools
  • Must be a self starter who is able to work well with changing priorities
  • Excellent troubleshooting and diagnostic skills
  • Able to read and interpret blueprints and blueprints
  • Previous experience in customer service with excellent written and oral communication skills
  • Frequent travel required
  • Driving license B required
  • Computer knowledge. In the Microsoft Office package and the SalesForce CRM software
  • English language, spoken and written, at native speaker level
working environment
  • The position is filled by the home office and in the field
  • You will travel within the different regions.
  • Travel to customer and subcontractor facilities is required and typically accounts for around 90% of your time, but can sometimes be longer.
ScentAir offers you
  • attractive salary
  • Company cars for business use only
  • Smartphone and laptop
  • Field work, with support from home (home office)
  • Work in a varied and fast-paced work environment
Do you see yourself as a new sales representative at ScentAir?Then apply with your résumé in English
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