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Pega Marketing and Decisioning Consultant

Employer
Gemraj Technologies Ltd
Location
UK
Salary
Competitive
Closing date
15 Sep 2021

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Sector
Marketing & PR
Contract Type
Permanent
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  • Looking for candidates in UK/EUROPE* (400-500 EUR p/day)
  • Experienced Pega Marketing consultant and will design and develop Pega Marketing artifact
  • Apply deep knowledge of omni-channel customer engagement to increase sales, reduce costs, and improve customer experience; including but not limited to service offer propositions, experience enhancements and decisioning capabilities evolution
  • Apply design principles of Next-Best-Action, marketing offers, target audiences, decision strategies, and running and monitoring marketing campaigns.
  • Provide thought-leadership to regularly generate and incubate new decisioning concepts across business and technical project dimensions solving complex business requirements
  • Ability to present decisioning concepts and benefits, and influence stakeholders ranging from Marketing heads and vice presidents to the operations team
  • Work within the Adaptive Learning features of the Pega Decisioning Platform to develop and manage adaptive models that predict, prescribe, and optimize the experiences being served to customers.
  • Provide recommendations and thought leadership to improve the telecom customer service through artificial intelligence and increase call deflections.
  • You are a master at analysing data and creative problem solver who can explore and uncover the issues and present uncovered problems in an effective method
RequirementsMUST HAVE 6+ YEARS OVERALL EXPERIENCE

3+ YEARS IN MARKETING AND DECISIONING

Must have done relevant certification
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