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Opportunity for the role of Lead Functional Analyst with one of the Largest Airline Solutions and Se

IGT Solutions
Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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About Organization - IGT Solutions Pvt Ltd

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.

The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide.

IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels.

IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds."

We are looking for Lead Functional Analyst with one of the Largest Airline Solutions and Services Organization in the World

Duration: 6 Months Extendable

Job Description:

Looking for a Lead Functional Salesforce Analyst to join its team supporting the Salesforce CRM system and its evolving roadmap.

The candidate will assist with the planning, functional implementation, and support for several modules within Salesforce and its related cloud technologies.

Key Responsibilities:

Accountable for facilitating business process analysis workshops, gathering, managing and analysing requirements to design new application changes for own areas of responsibility ensuring sufficient effort is made to promote ""vanilla"" functionality.

Involved in developing business requirements, specifications, process flows, application design, application configuration, testing and deployment

Assists in and takes ownership of estimates developed by less experienced staff and/or offshore providers.

Oversees the delivery, testing and support of application changes related to own area of responsibility.

Accountable for ensuring quality solutions are delivered to business users on time and budget.

Participates in the development of application and process best practices and, using a consultative approach, gets buy-in from all stakeholders.

Education and qualifications:
  • University degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar.
  • One or more Salesforce certification(s) (minimum Sales Cloud Certificate and / or CPQ developer)
  • Certifications on analysis e.g. CAP, IIBA, Agile Analysis

  • At least 8+ years' experience in deployment or support of application software, implementing systems and modules with experience of multiple full lifecycle implementations.

Interested Candidates please share profiles at @
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