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Solutions Architect

TDA Creative Tech
Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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Job Details

My client is looking for a Senior Applications Solutions Architect with proven background in the architecture and deployment of SaaS/Cloud based API/SDK solutions.

As a key member of the Implementation Services team, you will own implementation projects, working directly with customer leadership and technical personal to drive a successful and timely integration of our products into our customer's or partners applications or platforms.

To be successful, you will have proven experience delivering end to end technical projects across a number of customers, preferably within a Professional Services environment.

My client is on a mission to make the internet a safer place for businesses and consumers. Our unique facial biometric technology allows banks, governments, healthcare and travel providers to verify customer identity online and provide simple access to secure services.

  • Accurately scope out and communicate the project implementation plan to the customer.
  • Educate customers on my clients products, integration techniques and best practices.
  • Proactively drive the implementation of my clients products following standard implementation methodology.
  • Serve as the main technical point of contact throughout the implementation process.
  • Work closely with the technical teams of clients and partners to understand their development and production environment.
  • Support and assist customers with end-to-end troubleshooting when issues arise during and after the implementation phase.
  • Capture and provide valuable customer feedback for product improvements.

  • 5 years+ of relevant experience in software development, professional services, or enterprise architecture with heavy focus and background in mobile app development.
  • Knowledge in web-based systems architecture (HTML 5), service-based architecture, enterprise application architecture.
  • Strong technical background in a B2B SaaS API/SDK space is essential.
  • Working knowledge of web service technologies (Web APIs, REST, SOAP, WCF, JSON, XML).
  • Previous mobile app development experience (Android or iOS).
  • Familiarity with industry standard tools used for development and debugging: Web Proxy - Postman, Fiddler; Mobile App - Android Studio, XCode, or other IDEs.
  • Proven technical project management skills.
  • Proven customer facing experience and solutions-based consulting.
  • Experience and knowledge of effective project methodologies and practices such as Agile.
  • Problem-solving: identify and elevate performance issues through the appropriate channels, taking initiative to resolve them with high quality.
  • Effective communicator: interpersonal, written, and oral communication skills, able to effectively support and motivate a team virtually.
  • Bachelor's Degree in Computer Science, MIS, BSEE, or equivalent experience
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