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Cloud Architect

Tungsten Network
Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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Here at Tungsten we have built the world's most trusted, compliant business transaction network and we're on the lookout for a technical DevOps Engineer to join us on our next venture. Your primary focus will be to create, implement and support DevOps strategies and continuous delivery pipelines with our cross-functional teams. You will be accountable for defining and implementing the appropriate infrastructure, tools and processes to support our continuous delivery of change.

Overall responsibility and Job Purpose

This is a senior technical role responsible for the team the design and deployment of new cloud technologies within our global financial service business. This role will be part of the Technology, Cloud Services team and ensures that the platforms delivering our services to customers are designed, built and handed over into operational use in a controlled way.

As a senior member of the Technology Services team, this role holder has line management responsibility for technical team members running the day-to-day operation of the Tungsten Network service in line with SLA backed standards of performance, availability and security.

Key Accountabilities & Responsibilities

· Ownership of the integrity and effectiveness of our AWS hosted cloud infrastructure

· Management of a small team of Cloud and DevOps engineers responsible for the design, deployment and operation of the AWS cloud infrastructure that unpins our customer platforms, providing a strong hands-on supporting role where appropriate.

· Delivery of technical projects including knowledge transfer to other support teams with operational responsibilities

· Provide subject matter expert advice to the internal support and development teams

· Propose technology investments that will provide improve security, recoverability, performance, availability and quality of our service to customers

· Identify opportunities to remove cost, complexity and instability from our cloud infrastructure

· Ensure effective levels of security is designed and implemented into all core IT technologies

· Comply with Company polices and procedure processes such as change control and release management

· Support the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are applied


· Degree level or equivalent in a technical subject

· AWS Solutions Architect Certification desirable

· Microsoft certification such as MCSE desirable

· Network expertise certifications such as CCNA, CCNP desirable

Experience and Knowledge

· Demonstrable expertise in automation platforms such as Cloud Formation and Ansible (or similar)

· Demonstrable expertise in CI/CD pipeline management

· Demonstrable expertise in operational support and design of AWS hosted SaaS platforms and services

· Demonstrable expertise in system administration of Linux and Microsoft technologies

· Experience of large-scale database platforms and data management

· Expert in web delivered application design, including IIS and related technologies

· Detailed knowledge of networking infrastructure, communication protocols and security

· Detailed knowledge of IT Operations processes and tools appropriate to cloud service delivery

· Expert in infrastructure and service monitoring solutions, including opensource, ideally Zabbix

Personality & Attributes

· Service orientation, able to put the customer first

· Excellent communicator (up to C level) with strong time management and prioritisation skills

· Excellent people manager who can motivate and help team members deliver their objectives

· Flexible, able to keep calm and work under pressure

· Problem solver, quick to analyse and offer credible solutions to service problems

· Creative thinker, able to share ideas effectively

· Pragmatic to exploit what we have while taking us to our desired future state

· Determined (will do attitude); positive (can do approach)
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