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Sales Operations Director

JSS Search Limited
Closing date
15 Sep 2021

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Technology & New Media
Contract Type
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Sales Operations Director

6 months + contract

Role Expertise

Design, roll-out and best practice management of sales and sales management methodologies:
  • Proactively identifies opportunities for the improvement of sales and sales management methodologies.
  • Works closely with sales management to inspect core sales processes quality and prioritize opportunities for improvement.
  • Assists sales management in understanding processes bottlenecks and inconsistencies.

Design, roll-out and best practice management of sales planning:
  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.

Design, roll-out and best practice management of sales governance:

Performance measurement system
  • Defines a balanced scorecard for the sales organisation in alignment with the sales GTM strategy
  • Defines key performance indicators (KPI's) to measure the effectiveness and efficiency of the sales organisation, ensuring the right balance between leading and lagging indicators of performance, as well as performance goals and mastery goals.

  • Ensures a non-standard deal governance process is in place to manage organisational risk in the case of bespoke commercial, operational and legal terms.
  • Ensures the required organisational support and resources are aligned with the agreed deal strategy.
  • Provides exception reports in the case of non-compliance with deal governance process.

Compensation and incentives
  • Designs a compensation and incentives plan in alignment and support of the corporate and sales GTM strategy.
  • Establishes sales compensation program rules, policies, and procedures.
  • Administers the compensation and incentives plan to ensure accuracy and avoid disputes.

Skills and Experience
  • Strong Operational Sales experience.
  • Ideally you will have a B2B, Technical Solutions industry background.
  • Excellent verbal and written English
  • Strong presentation and negotiation skills
  • Excellent communication, coordination, and project management skills
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