Our core business solutions are provided using a number of python and .net applications. For the most part they are dockerised and deployed on Kubernetes, with a couple of services running on ECS and AWS Lambda. They use various backing services including Postgres DB, Elasticsearch, MemCache et al. The legacy application is hosted on-prem in a datacentre which is managed by a different team. We are actively rebuilding our legacy pieces from scratch and these are all on AWS.
We are currently expanding our Tech team in order to help us work on exciting upcoming challenges such as creating an intuitive front end to support our lifestyle mangers globally, integrating with chat and telephony; extending our multi-tenanted member-facing website and extending our connections into external suppliers. Everything is hosted on our dedicated environments supported by a dedicated DevOps & infrastructure team.You'll be a good fit for the challenge ahead if
Who We Are
- You want to join a team with an ambitious roadmap
- You're excited about working with a team that is core to our future growth
- You believe in agile methodologies and love collaborations
- You can show us commits in Git, talk us through live projects, and point us in the direction of things you've tried
- You enjoy contributing to functional and technical design
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.RequirementsAs a Senior DevOps Engineer, you must have
- At least 2 years of experience of setting up and maintaining Kubernetes platforms
- Cloud Services Experience matching one of the following
- At least 3 years of experience of AWS, with demonstrable experience of VPCs, Security groups, IAM, EC2 instances, Load-Balancers, Cloudfront, and more, with experience in Terraform or Cloud Formation.
- At least 3 years of Terraform experience alongside AWS, Azure, or GCP.
At least 5 years of overall experience in DevOps, or at least 3 years of DevOps experience with a background in Development.As a Junior DevOps Engineer, you should have
- At least 1 year of experience with one of the following
- Kubernetes (setting up and maintaining)
- Cloud platforms such as AWS, Azure, or GCP with some networking and VPC setup
Hands-on experience of Infrastructure as code, e.g. Terraform or CloudFormationGeneral Requirements
DevOps Software/Services we use
- Experience in running and maintaining complex infrastructure setups
- Experience of a Continuous Integration and Continuous Delivery environment
- Experience with Docker or other containerisation services
- Good understanding on networking including IP subnets etc.
- Experience with monitoring solutions such as Prometheus.
- Scripting experience with Bash/Python
- A quick learner
- Thinking creatively and open for different solutions, always have a backup plan
- Passionate about learning new technologies
- AWS (Many services, but especially the following)
- VPCs with traffic security using Network ACLs and Security groups
- Cloudfront, ALB / NLB / classic, with WAF rules
- RDS, ElasticSearch, ElastiCache, SecretsManager, KMS
- Lamda Functions
- EC2, Fargate
TraefikHashiCorp TerraformDockerTeamCityPythonDjangoAngular.net coreBenefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as 'extra spending money') that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
Other benefits that Ten offer, specific to the UK office, range between an employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc), all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location).
We also offer season ticket loans, access to childcare voucher and cycle schemes and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.How This Role Fits In The Tech Team
The Tech team is 60+ people strong. We have a mix of permanent, contractors and outsourced employees. We have centres in London, Budapest and Mumbai.
The Budapest team comprises of .net and python developers, QA and DevOps. This team is outsourced with Prozenda for administration purposes, otherwise they are our dedicated resources and have the same privileges as directly employed by Ten team.
The Mumbai team comprises of .net and python developers, business analysts, QA, application support, iVector support and customer support for APAC region. The team is usually based in WeWork Andheri in Mumbai. However due to the pandemic, all employees in India are working from home till further notice. When the office opens, team will have the option to choose full time in office, flexible work from home, or remote working.
In London, Tech team has all tech function presence. The London office is the global headquarters of Ten Group. However due to the pandemic, all employees in London are working from home. When the office opens, team will have the option to choose full time in office, flexible work from home, or remote working.
Within Tech, being in London does not give any one any extra advantage. All locations have equal presence and say in all we do. We ensure all work is fair, resilient and sustainable.
As a business, we has a clear vision on where they want to be in the long term.
As a department, Tech i.e. bespoke inhouse development team, get a quarterly review of the roadmap from the senior leadership. This is communicated to each person via Townhall meetings and one-to-one meetings.
As an individual of the Tech team, you will be spoken to by your immediate team lead or their manager to ensure you have a safe space to voice any concerns, ideas or similar.
Tech is agile. We work in two week sprints for development and Kanban for second and third line support & DevOps. We follow the sprint cycle in a scaled agile framework. Thus our three scrum-masters also provide you another person to go to for any questions, concerns or ideas, whether they are technical or anything else.
We hope this overview of the team and how you fit in the bigger picture if you choose to work for us and if you get selected.Please note visa restrictions apply as per the nationality of the applicant.Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.