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CRM Manager

Closing date
15 Sep 2021

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Marketing & PR
Contract Type
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CRM Manager

£45,000 - £55,000


We are currently working with a growing brand incubator. If your application is successful, you'll be part of an enthusiastic team. You'll be able to shape the company through some tight-knit work with an experienced CEO.

Duties will include, but are not limited to:

• Manage end-to-end email and campaigns, including planning, coordinating,

segmenting, targeting, set-up, testing, broadcasting, reporting and optimisation.

• Engaging customers through effective copy writing and best practice design and

layout within emails.

• Driving up-sell and cross-sell opportunities through personalised behavioural

based messaging.

• Working with the creative team to develop creative content and

optimise templates.

• Producing regular performance and insight reports to optimise marketing

strategies for customer retention and engagement.

• Manage program budget with accountability for campaign ROI


• Experience in CRM and Marketing in an e-commerce environment

• Combination of creative appreciation and technical expertise in email campaign


• Proven success in growing customer loyalty and order frequency

• Experience in copywriting and excellent communication skills

• Ability to work well to deadlines in a fast paced, self-starter environment

• Strong organisational skills and ability to perform multiple tasks effectively and


• Passion, energy and a real passion for ecommerce will go a long way

Benefits include:

• EMI share options

• A performance related bonus

• Strong base salary

Equal Opportunities:

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
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