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Global Digital Content Manager

Bottomline Technologies
Closing date
15 Sep 2021

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Marketing & PR
Contract Type
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Job Details

Position Title: Global Digital Content Manager

Location: Theale, United Kingdom

Bottomline Technologies are transforming business payments and processes for companies and financial institutions around the world. Obsessed with removing complexity and allowing people to simply Pay and Get Paid . Automating and digitising all that is possible. Every day. We empower customer satisfaction through growth is new markets.

Culture and Values

We are a team of people who are strongly committed to maintain our fantastic culture, and ensuring our values and principles are lived out daily. We share ideas, innovate together and support each other personally and professionally in order to delight our customers! Working collaboratively with customers, partners and each other, we achieve a common goal of exceeding customer expectations.

Key Skills
  • Social Media-strategy and execution
  • Podcasting/Digital Audio-Video media
  • Marketing-experience in corporate communications, earned- and owned-media efforts
  • Strategic Planning
  • Brand Awareness
  • Podcast Channels
  • SEO
  • Budget Management
  • Creativity
  • Hootsuite/ Marketo

Job Description
  • Responsible for the planning, management, execution and reporting of digital brand, corporate and line of business content and social activities against a required outcome and business objectives in the correct channels
  • Deliver a roadmap to generate, edit, publish, share engaging content daily developing a strong brand awareness message
  • Planning, management and execution of social media campaigns on a day-to-day basis using Hootsuite Enterprise
  • Research, plan, and propose Bottomline's development and use of new, emerging digital technologies, platforms and communications approach that keep delivery relevant on an emerging media landscape
  • Build Bottomline's social community and communicate with followers in a timely manner
  • Monitor SEO and web traffic metrics aligned to social efforts including:
  • Managing (production & editing) and optimizing podcast channels and technology
  • Manage the strategy, planning and execution of the payments podcast channel: Apple, Spotify, SoundCloud
  • Guest & topic researching and scheduling to increase the following including host training
  • Perform monthly and quarterly reporting across podcast channels
  • Plan and execute customer or influencer stories and testimonials for both sales and marketing use;
  • Liaise with 3rd parties (agencies and internal teams) on the planning, drafting, design/ filming, approval and uploading of case studies
  • Responsibility for communicating internally on activities to promote awareness, progress and results of programmes
  • Sourcing information and drafting of award submissions across the GBS line of business
  • Manage the budget related to social, podcast and customer advocacy activities
  • Support the Head of Communications and Content for EMEA and, more globally, the shared Comms team where required, and lead junior staff where required in efforts to support the role

Required Skills
  • Degree in Digital Marketing, or equivalent
  • Minimum 4 years' experience in the planning, strategy, execution and reporting of digital content, social media and podcasts/video story-boarding and associated campaigns
  • Prior experience in global financial services, banking, payments or fintech
  • Proven track record of running, and growing, social media and podcast channels
  • Experience using Hootsuite and Zencastr, or similar recording broadcast and recording platforms
  • Any previous experience in general marketing efforts such as running campaigns from Marketo and, digital and website content would be beneficial
  • Experience using monitoring and reporting tools such as Hootsuite, TalkWalker, Spotify, SoundCloud
  • A strong communicator with a high attentional to detail including a creative mind and a passion for innovation
  • Ability to communicate with stakeholders at all levels
  • Strategy, planning, counselling and selling-in of newest digital media experiences, including those in live and clubhouse environments

Bottomline Benefits
  • Pension
  • Life Assurance
  • Income protection
  • Private Medical
  • Travel Insurance
  • Employee Assistance Program
  • Salary Extras
  • Season Ticket Loans
  • Cycle Schemes
  • Happy Monday, Pizza Friday and Even Massages at your Desk!
  • For those based in the office; Bottomline Bikes, Therapy Dogs and an Around The Lake card

Bottomline are proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment for all employees.
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