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Collections Agents

Closing date
20 Sep 2021

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Contract Type
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Huntswood is looking for candidates with collections and recoveries experience to join a new contract, speaking with customers who are in financial difficulties. You will provide an excellent level of customer service to meet customers' needs, whilst also achieving our client's objectives for debt recovery.

Location: Manchester, in our client's office

Day Rate: £160 per day

Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Start Date: September 2021

Duration: To the end of December 2021

  • Dealing with inbound and outbound calls with customers with outstanding debts
  • Handling the termination of loans
  • Working with customers to agree a solution to their arrears issues
  • Identifying vulnerable customers and acting accordingly
  • Working to strict call and debt recovery targets

Skills required:
  • Experience in a telephony-based collections role, ideally within a consumer finance company
  • Experience taking payments or implementing payment plan
  • Strong oral communication skills
  • Ability to work in a fast-paced environment and work to strict targets
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word

Interested? Apply now.
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