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Group Manager - Farnham and Ash Libraries

Surrey County Council
Closing date
20 Sep 2021

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Contract Type
Full Time
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The starting salary for this role is £31,273 per annum based on a 36 hour working week (including regular Saturdays).

Please note, depending on the frontline needs of the service, start and finish times may vary between 9am and 7pm.

Surrey is one of the largest county councils in the UK and has over 50 libraries across the county. Our library teams deliver a range of services to all members of the public and our libraries provide vibrant spaces at the heart of local communities. Enabling cultural, economic, educational, and social development is the core work of our library teams. Working with local communities, library teams deliver a diverse range of services aimed at enriching the lives of all those who work, live, study and visit Surrey.

Group Managers are responsible for all the libraries within their group; this role supports both Farnham and Ash Libraries. You will lead a team of managers and support staff and volunteers to create a dynamic and welcoming library service for the whole of the local community. This is a role where you will have many opportunities to have a direct impact on residents and your community, helping to build local partnerships to encourage learning and improve local health and wellbeing, supporting and advising events and cultural activities.

You will contribute to achieving our strategy for providing a first-class modern library service for the people of Surrey. You will have a proven record of working effectively under pressure, ideally in a busy multi-tasking environment, delivering and role modelling excellent customer service and have a flexible attitude to the tasks in your role. You will also be able to demonstrate how you can work effectively, both independently and as part of a management team, supporting each other to supervise and develop managers and staff in your group, coordinating all aspects of building and grounds maintenance and ensuring an overall standard of excellent customer care.

You will be committed to reading, information delivery, virtual services and professional development of yourself and others. You will be hard-working, enthusiastic, and quick to learn, able to demonstrate a confident understanding of management which will enable you to tackle a wide variety of tasks and situations across a range of libraries and liaise within your community to identify partnership opportunities.

To be shortlisted to interview for this position your application will clearly evidence:
  • Experience of managing and supporting teams through change
  • An ability to work with peers at a management level
  • Building relationships and developing partnerships with teams and organisations both internally and externally
  • Problem solving, confidence and resilience.

There are no staff parking facilities at libraries in Surrey, however there are car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application consider your travel costs and arrangements.

For more information about our libraries please visit our website.

To apply for this role, please submit your CV and a personal statement (maximum 1000 words) clearly outlining your relevant skills and experience and detailing how you meet the skills and abilities for the role (role profile attached).

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Additional Information

The job advert closes at 23:59 on 19th September 2021.

Interviews will take place week commencing 20th September 2021.

This is a secondment / fixed term contract for approximately 24 months.

Contact details

For an informal discussion please contact Matthew Stevenson on or by e-mail at .uk.

We look forward to receiving your application. Please click on the apply online button below to submit.


From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
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