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Service Delivery Manager - Cloud Technology

Concept Resourcing
Closing date
20 Sep 2021

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Technology & New Media
Contract Type
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Service Delivery Manager - Cloud Technology


£50-55k + £5k Car Allowance

An experienced Service Delivery Manager is urgently required to join a highly successful MSP in Birmingham to help support their expanding portfolio of clients and demand for cloud solutions.

The successful candidate will take responsibility for 1 key multi-million pound account, taking accountability for contractual deliverables and end-to-end service to ensure successful delivery and happy customers! This role does require some travel, with 2 days a week in the Birmingham office and travel to client sites as required so it's essential you have a full UK driving licence and are happy to travel when necessary.

To be considered you'll need to demonstrate:-
  • Proven background as a Service Delivery Manager within an IT environment
  • Excellent knowledge of cloud services (AWS/Azure)
  • Experienced managing demanding, large scale accounts
  • Strong stakeholder management skills
  • Resilience - experience managing conflict and managing expectations
  • Proven track record of successful delivery
  • Good knowledge of ITIL

If you're an experienced SDM with a proven track record of delivering within challenging accounts, looking for a new challenge within a progressive and supportive team then apply today for immediate consideration.
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