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Retail Loss Analyst

Closing date
20 Sep 2021

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Technology & New Media
Contract Type
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TSS have an exciting new career opportunity for a Retail Loss Analyst providing support for a blue-chip client, in relation to all security-related matters including people safety issues and store processes.

This position is full time (40 hours per week) with the shift pattern 10am - 6pm on a variable shift pattern which includes weekend working. The role will be based at Nottingham Boots Head Office.

Job Benefits:
  • The hourly pay rate is £11.87
  • Competitive Salary
  • Company pension
  • Full uniform provided
  • Ongoing training
  • Promotion path and career development
  • Employee assistance programme available to support staff wellbeing.

Job Role and Responsibilities:
  • To monitor all stores across the Boots estate identifying trends of theft and people safety incidents.
  • Analyse data to identify and quantify focus areas for incident response, operational improvements and colleague effectiveness
  • Work cross functionally to understand processes, and identify the root causes of incidents and alarm activations
  • Communicate effectively with both internal stakeholders and industry experts to develop innovative solutions or recommended process changes
  • Support your Line Manager and Business Owners turn insight into tangible action by sharing outputs and solutions with business partners
  • Mitigate operational impacts on colleagues, and ensure there is no adverse impacts to stores and colleagues by implementing practical fit for purpose processes and responses
  • Ensure appropriate tracking is in place to track the success of initiatives against agreed baselines, taking action where required to re-visit solutions
  • Take accountability of both systems admin and intel pack generation

  • Has an ability to engage and bring colleagues on board with challenging ideas
  • Is passionate about reducing loss and risk
  • Enjoys building relationships with colleagues in a range of different roles at all levels across the organisation
  • Is proficient in extracting and manipulating large data sets with a range of analytical tools including BW, Excel and Power Pivot
  • Can combine multiple different data sets to improve the richness of analysis
  • An ability to see the bigger picture: a problem solving approach that gets to the underlying business questions, using a variety of data sources and information
  • Can use data to generate insights that drive business change
  • Demonstrates a high standard of written and verbal communication.
  • Has experience of planning projects and holding others to account for delivery
  • Likes variety and is prepared to be flexible to the changing demands of the business
  • Must hold a valid CCTV SIA Licence.
  • Must be computer literate in Microsoft Office and bespoke systems
  • Able to prioritise and organise own work load and work within time constraints with accurate detail
  • Must be flexible with working times and areas, dependent on business needs

TSS (Total Security Services) Ltd is committed to equal opportunities and is proud to be a Disability Confident Committed Employer. We also offer an Employee Assistance Programme to all employees to support good mental health and wellbeing.
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