2nd Line Team Lead

Concept Resourcing
Closing date
9 Oct 2021

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Technology & New Media
Contract Type

Job Details

Lead Infrastructure Engineer / 2nd Line Support Team Lead - Cambridgeshire / WFH - ITIL, Service Desk, Virtualisation
£35k + package

Concept IT are looking for an experienced Infrastructure / 2nd Line Support Team Lead to join a well-established and growing IT solutions organization. You will be providing 2nd line technical support for customers and support in maintaining the companies core infrastructure and data centre as well as leading the 2nd line team
This 2nd Line Support Engineer Lead role is a great opportunity with a growing organization to work with the latest technologies. You will manage and lead a strong team of 2nd line infrastructure engineers.
Great opportunity for an aspiring senior IT engineer to grow and develop.

Job Overview
  • You will be providing technical support for customers and monitoring the company's internal systems (following ITIL principles)
  • Opportunity to implement latest technologies including, Hyper-V, VMware, VEEAM, HP
  • Installation of new hardware
  • Liaising with third party suppliers

Technical Requirements
  • Previous experience of providing technical support
  • Previous experience managing a team
  • Passion and willingness to learn
  • Previous experience working within a service desk / ITIL environment (highly desirable)
  • Previous experience within a Data Centre (desirable)
  • Some expertise with virtualization, storage & backup solutions
  • Experience working with customers and good communication skills

Salary on offer is £35,000 + benefits
Full JD is available so please send me your latest CV and we can arrange a call to discuss further.
Jack Bannister - IT Recruitment Consultant - -
Key Skills
VMware - Hyper-V - 2nd Line Support - Level 2 Support - Infrastructure Engineer - Backup - VEEAM - HP - virtualization - Service Desk - ITIL - 2nd Level Support - Data Centre

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