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Software Support Engineer

Closing date
17 Sep 2021

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Technology & New Media
Contract Type
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Fancy a new opportunity allowing you new and exciting opportunities? Right here, if you've commercial experience in Software Support and want to join an exciting, growing global company that offers insightful training, opportunity and hybrid working.. keep scrolling!

REED Technology, Belfast are delighted to be working with our Belfast based client that are market leaders in their field. Working with clients all over the world providing their own software product, they have the ability to offer a clear, achievable and transparent career development framework, complimented by regular and detailed in-house learning and training.

The Role

A Software Support Engineer position suited for a candidate that has around 6 to 12 months' worth of commercial experience in an IT Software Support or Helpdesk environment and has a solid understanding of the Software Development Life Cycle.

Reporting to the Projects Team Leader, your main responsibilities are across software configuration and project implementation:

- Analysis (presentations, configuration reviews and investigation of solutions)

- Attendance, if required of specification workshops

- Design and configuration, including the implementation, modification, and maintenance of new and existing configurations

- Testing (unit test on configurations)

- Supporting Project Manager on going live at client sites, closure, support and feedback


- A completed university degree in any computing discipline (not essential, but valuable in the understanding of the Software Development Life Cycle)

- Around 3-6 months' commercial experience in an IT software support or helpdesk role

- A logically thinking problem solver with the ability to listen to specifications and provide solutions

- Teamwork and independence

- Task prioritisation, time-management, and deliverance of projects to strict time deadlines

- Flexibility in approach to working hours and styles of work

If this opportunity piques your interest and you'd like to apply, please follow the link provided to apply. I look forward to reviewing your application
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