To co-ordinate an efficient Health Records Service to Patients, General Practitioners, Medical and Nursing Staff, ensuring that the workload is prioritised on a daily basis. The workload of the department encompasses Inpatients, Outpatients and Day Cases.
The post holder will be responsible for day to day management of Health Records staff, prioritising workloads, granting leave and organising cover, maintaining workflow and ensuring that targets and deadlines are met.
The post holder is expected to respond to difficult situations involving patients or their relatives and may play a leading role in seeking resolution, and only escalating the problem to a more senior level where necessary.
- In-depth specialist knowledge of Health Records procedures and diagnostic coding systems including data definitions and NHS data systems.
- Up to date knowledge of national guidelines relating to Electronic Health Records, Caldicott, Clinical and Information Governance agendas relating to Records Management, 18 week RTT, New Ways and TTG
- Specialist Knowledge and understanding of Legislation and its application concerning Health Records as well as National Initiatives such as the Outpatient Waiting Times Directive, Electronic Clinical Communications Implementation (ECCI) and Scottish Care Initiative (SCI).
- Leadership skills and the ability to create cohesive effective team working.
- Experience of Patient Administration Systems.
- Evidence of successful management of change in a large complex organisation.
- Experience of Microsoft Office packages: Word, Excel, Access, Powerpoint and Outlook.
- Skills in the following:
- Ability to work collaboratively with other Health professionals
- The ability to plan, organise, direct and control staff.
- Excellent communication & interpersonal skills.
- Ability to work on own initiative and also as a team member.
- Experience of successfully building and developing teams.
- Analytical, information and IT skills
- Motivational and influencing skills
- Supportive of others
- Logical and calm manner
- Ability to prioritise.
It is based at the Beatson West of Scotland Cancer Centre and the shift pattern is Mon to Fri 0830-1700
Informal contact: Linda McAllister, 0141 201 6498, Linda.email@example.com
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.