Aon are currently recruiting a Pensions Administrator to join our team in Birmingham. The Pensions Administrator will be primarily responsible for administering a defined set of pensions processes (member events and scheme events) for clients. You will be responsible for processing transactions and project work within these schemes, responding to queries and generating reports for clients.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
The UK pensions landscape is evolving at a rapid pace. Economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. Trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing DC plans.
Aon Retirement Solutions' market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. We can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
About the Role
Your impact as a Pensions Administrator:
A Pensions Administrator provides high quality administration support for internal and external clients by:
Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines.
Following client specific requirements to meet each clients' exact needs.
Applying the processes and procedures of the team in daily work.
Achieving team and individual targets (KPIs, SLAs, quality targets).
Reviewing and updating procedures and documentation.
Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements.
Building strong relationships with client teams, client representatives and third-party providers.
Communicating with relevant parties using the appropriate communication channel and language.
Performing additional tasks as requested by your manager.
Work closely with senior members of the team to increase understanding of the client, processes and tools/systems.
Actively participate in team meetings and seek opportunities to develop self and others where possible.
Collaborate with colleagues from other domains, client teams and business areas globally.
Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.