Ready to grow your career with a global leader that understands that our success results from the incredible hardworking, dedicated and diverse people like you we are proud to call our colleagues. We also know that this success is down to having a brilliant administration function to ensure the business runs smoothly.
If providing an efficient administration service is important to you and you want to advance your career with a $9 billion leader, that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we’d love to hear from you.
Sales Administrator - Global Leader
Plus Excellent Company Benefits
Permanent - Full Time - Monday- Friday 9am -5pm
Company: Global Distributor of chemicals & ingredients used in everyday products
We’re on the lookout for a confident sales administrator ideally with administrative experience in a sales environment. You will work with members of the customer service, and sales team and be tasked with accurate and timely administration of key support tasks.
You will strive for excellence in customer satisfaction and in accuracy of information. If you think you could make a difference, join our team based at Widnes.
As a Sales Administrator, you'll be a valuable support for our internal customer service, operational, credit control and sales teams. You will enjoy investigating invoice queries, getting to the root cause and putting them right. You will be a thorough and accurate administrator whether setting up new accounts, logging complaints, processing customer credits or providing information to colleagues or customers. You will understand that a strong administration function ensures the business runs smoothly.
What you'll get in return:
You’ll receive a competitive salary (up to £22,000pa) and will also be eligible for an annual performance related bonus. You’ll get exclusive access to a huge range of discounts and benefits through our U-Benefits site, as well as the option to purchase discounted products,
a couple of days a week after you’ve completed your training. You’ll also enjoy the benefit of fixed hours, working a 35-hour week, 9am and 5pm with an hour for lunch, Monday to Friday.
You’ll enjoy 33 days annual leave per year (inclusive of bank holidays) and can take advantage of our holiday buy and sell scheme if you’d prefer a few more or less. We’ll give you access to a generous pension scheme and peace of mind with death in service benefits. To help support your physical and mental wellbeing you can join our cycle to work scheme, discounted private healthcare plan and will have access to 24/7 counselling and wellbeing support through our Employee Assistance Programme.
We operate training and development programmes to provide you with the skills and knowledge needed to do a great job and progress your career.
What you’ll deliver day-to-day?
+ Thoroughly investigate all sales ledger queries including delivery and pricing issues and resolve in a timely manner.
+ Process requests for new and amended accounts.
+ Process credit requests and goods returns orders in SAP.
+ Log complaints accurately on Univar ERP system and co-ordinate the customer responses.
+ Review and communicate blocked order reports for the Customer Service team.
+ Log customers regulatory requests accurately on the ticketing system.
+ Providing first class service by understanding our customers’ requirements and developing a deep understanding of what they need from our business.
You should apply if you:
+ are a UK resident and currently living in the UK
+ have the right to work in the UK - an offer of employment is subject to satisfactory proof of this.
+ are very comfortable using a PC, Microsoft Office and Customer Relationship Management software, (experience of SAP would be an advantageous)
+ delight in investigating customer problems, getting to the root cause and putting them right
+ are personable, organised and resilient
Who we are:
Univar Solutions are one of the largest chemical distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems.
We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law.
+ Serious about safety - We prepare to prevent. Safety comes before profit. Spot it, stop it.
+ We do what we say - We stand by our word and the trust of others. We make commitments we can keep. We hold ourselves accountable.
+ Where people matter - We care about others and value their contributions. We seek diversity and inclusion. We grow ourselves to grow our business.
+ Valuable to others - We stand by our word and the trust of others. We make commitments we can keep. We hold ourselves accountable.
+ Together we win - We play to win. We work toward common goals. We use common processes to continuously improve.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days.
You may have worked in the following capacities: Sales Administrator, Sales Coordinator, Sales Support, Administration Executive, Admin Assistant, Administrator, Administrative Coordinator, Office Coordinator, Office Assistant.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR."