Administrator position available in Kilkeel, to start ASAP for 9.00 per hour PAYE on a 6 month contract.
Administrator position available in Newry, Northern Ireland to start ASAP for 9.00 per hour PAYE on a 6 month contract
Your new company
You will work for a global leader in the IT industry as an Administrator for 9.00 per hour PAYE, working out of Newry, Kilkeel office.
Your new role
You will be provide good customer service to ensure that requests for information are provided to avoid any customer escalations, working within a team from Monday to Friday for 37.5 hours per week. You will be
- Monitoring of Incident and Request queues.
- Validating and re-keying of Incidents and Requests onto system.
- Updating the customers ticket with the scheduling dates, answering queries, and resolving completed tickets following the engineers visit.
- Ensuring all assets are recorded as being in the correct location on customer's Hardware Asset Management database
What you'll need to succeed
You will have ideally worked in call centre environment, with a background in customer service and IT. You will be able to prioritise your own workload to ensure that deadlines and customer requirements are met.
What you'll get in return
You will work for a reputable company, earning 9.00 per hour PAYE with access to an excellent package of employee benefits. Every day, you will be making a difference in someone's life. You will be rewarded with career development and the opportunity to learn new skills and gain relevant qualifications
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.