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IT Service Desk Analyst

Employer
Great Western Hospitals NHS Foundation Trust
Location
UK
Salary
Competitive
Closing date
3 Aug 2021

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Sector
Technology & New Media
Contract Type
Permanent
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The role of the IT Service Desk Analyst is primarily to provide telephone based support to our services users. This role directly supports a range of Clinical, Administrative and Mobile staff that are based at numerous sites within Swindon and Wiltshire providing Acute and Community healthcare services.

You will be expected to answer all contacts in a timely manner and log these calls in accordance with current practice. All issues should be investigated, diagnosed and resolved on firs...
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