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Luxury Store Manager - Bicester Village

Closing date
11 Aug 2021

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We have an exciting opportunity as Store Manager in our Bicester Village store !

As Store Manager, you will have the overall responsibility for running your store. You will act as an inspirational role model in leading and coaching your team. You will drive with a strategic vision to exceed targets whilst providing an exceptional customer-service experience.

Key responsabilities :

1. Store profitability :
  • Develop sales willing to exceed the store sales targets
  • Analyze the store's indicators to improve performance
  • Manage stock levels
  • Promote the brand, products and services

2. Customer experience :
  • Provide exceptional standards of customer experience surpassing customer expectations
  • Create custormer loyalty
  • Manage all customer complaints in the most effective way

3. Management:
  • Lead, inspire, develop and coach your team
  • Be a real driving force for your team
  • Promote the high-end image internally and externally
  • Participate on the recruitment of your team members with the HR / Retail department

  • Minimum of 5 years' experience in a similar management role within luxury retail brands
  • Strong market/fashion trend knowledge
  • Target driven and proven track record in achieving sales targets
  • Strong commitment to customer service
  • Organizational, managerial and entrepeneurial skills
  • Problem solving ability
  • Decision making ability
  • Excellent interpersonal skills
  • Flexible to adapt to a changing environment
  • Great people person with excellent communication skills
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