Seeking an experienced customer services administrator to support a people-focussed community bank. We are an established and trusted local credit union providing financial services across the Telford & Wrekin and Shropshire local authority areas.
Working in a regulated and authorised financial institution, you will be a focal point for customer enquiries, responding to general and specific product queries as well as processing requests for account withdrawals and transfers. Additionally, you will be responsible for assisting in other operational areas, as the business need dictates.
The post is demanding and requires diligence, excellent IT skills, an exemplary telephone manner, and, above all, professionalism.
The credit union sector is not-for-profit and you will be working in a small team of dedicated, customer-focussed people, who deliver valuable financial services across the economic spectrum with a sense of local priority and community purpose. Is that you?