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Account Manager

Employer
OCXEE
Location
UK
Salary
Competitive
Closing date
11 Aug 2021

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Sector
Accountancy
Contract Type
Permanent
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We are looking for an Account Manager to join our team in Central London. This is an exciting opportunity to become a critical member of a rapidly growing, well-funded start-up. You'll be working with some of London's most well-known Accommodation, estate agents and customers for strengthening existing partnerships and assisting them in increasing their online sales. This is a fantastic opportunity for a commercial and outgoing person who likes developing and maintaining relationships.

What you'll be doing
  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop a trusted advisor relationship with Student Accommodation and customers.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal authorities.
  • accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyse customer's usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Liaise between the customer and internal teams


Requirements

• 1+ years experience in account/relationship management (or similar)

• Effective relationship-building and communication skills whether face to face, through phone or email

• Strong commercial acumen and comfortable understanding and using data

• Results orientated, with a track record of achieving targets

• Experience in working in a dynamic high-growth company is preferable

• Self-starter, hard worker and well organised
  • Ability to work autonomously whilst out meeting Accommodation partners.
  • Deep digital understanding
  • Excellent listening, negotiation and presentation skills
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