About The Role
Hours of Work: 37.5
Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required)
A bit about the role...
Have a passion for great customer service and spending time outdoors? Don't want to be stuck in an office in a 9-5 role?
Come rain or shine, you'll provide a critical role in ensuring our customers receive accurate and up to date bills by collecting data from water meters. You'll update meter reads accurately throughout the day on your state of the art handheld device.
There will be an occasional need to walk longer distances as not all of our customers live in built up areas but you'll get great exercise!
What does an average day look like?
On your first day you'll meet your Team Leader who will guide you through an induction and ensure you have all the equipment you need to do a great job. Over your first 2 weeks you'll work with an experienced mentor who will teach you everything you need to know.
Once you feel confident to go out alone, your work will be allocated to you via your hand held device and you'll plan your days based on the location the work is in. You'll make your way to your first property using the fully expensed van we provide. Once you arrive and you've read the meter, which can be wireless or manual, you'll record the information accurately on your handheld device.
You will work independently and will have the motivation to work quickly and efficiently. We can't predict the weather but we will provide you with the kit for all elements to ensure the work can be completed.
What we need from you
Self-motivated and energetic
Ideally from a background where you are used to driving & managing appointments
Enjoy working outdoors
A full UK driving licence
Ability to work to timescales and under pressure
Flexible approach to tasks and working
Friendly personality with a professional approach to work
You must be able to pass our screening and vetting standards and pass a DBS check
What we offer...
20 days holiday + 8 days bank holidays
Access to My Rewards which provides amazing reductions on 1000's of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here's a few so you can see the type of saving's you can make:
Up to 7% discounts on major supermarkets
Up to 52% on Cinema tickets
Up to 33% on holidays and travel
Up to 10% on restaurants and takeaways
Up to 25% off gym membership
Access to our Employee Assistance Programme
Recommend a Friend and Earn scheme
Reward & Recognition Scheme
Opportunities to progress in a successful company
Fully expensed work vehicle and PPE
Notes/Brief for Recruitment Team:
Please advertise the 2 position for Basingstoke and surrounding areas
About The Company
M Group Services Energy Retail Division is proud to be one of the UK's largest utilities support organisations - and we're still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.
We are part of M Group Services, a £1.4 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running