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Retail Floor Manager

Employer
Pure Staff Ltd
Location
UK
Salary
Competitive
Closing date
3 Aug 2021

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Sector
Retail
Contract Type
Permanent
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Job Details

The principal responsibility of the role is to lead the department/s to ensure they are operating in an efficient, safe and legal manner and offering excellent customer service. You will be dedicated to keeping customers at the forefront of everything you do, take ownership and pride in your work, have a proven track record of leading a team to success, be enthusiastic and have drive and ambition to be the best.

The Role:

Delivering consistent high store standards, improving range, merchandising and on shelf availability
Managing routine procedures whilst ensuring that all policies are adhered to.
Delivering store key performance indicators- Sales, profit, shrinkage, wage costs etc to achieve targets set as agreed with your manager
Identify opportunities to improve efficiency and setting challenging targets to minimise payroll costs
Manage, lead and develop the team to deliver high performance
Maintain H&S, food safety and fire regulations
Ensure the security procedures are followed by all employees and updated as required
Ensure the customer always has a good shopping experience by having plans in place, encouraging the right culture, and challenging the team to improve service
Build and maintain strong working relationships with customers, using feedback to improve service and satisfaction
Effectively communicate with third parties both internal and external
The training, discipline and motivation of all staff, ensuring that there is always sufficient staff cover. Monitoring attendance, time keeping, performance
As a key holder you will participate in an on call rota with other Managers for any security issues/breaches out of hours and will be required to comply with security requirements when opening and locking the store.You:

The candidate will need to:

Have a proven track record with a minimum of 3 years' experience in a management role within a wholesale / retail environment
Be self-motivated, hardworking and able to work autonomously
Be IT literate and have excellent administrative skills
Have a good level of commercial awareness in a wholesale / retail environment
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