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French Social Media Moderator

Employer
Tate
Location
UK
Salary
Competitive
Closing date
5 Aug 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

French Social Media Moderator - remote working

Immediate start

Part time hours

£25p/h - £30p/h

We are seeking a French Social Media moderator on part time from home basis. Come work for one of the biggest and most successful companies in the world and utilise your Social skills and experience.

Your role will be responsible to grow the customer brand presence and add value across all social media channels. You will be a pivotal part of the team and a main point of contact and will ensure to represent the client whilst adhering to all company and brand guidelines.

This role will be remote working from home

Your role will involve the below;

Monitor customer brands through a range of social media platforms
Confidently respond verbally and in written form to customer enquiries
Act as an expert, educate and inform and engage your customer
Manager customer complaints and effectively resolve all concerns and issues
Competently mine social media conversations and act appropriately and responsibly
Confidentially manage a heavy workload including high levels of inbound queries
You will need to report using tools to present quantitative analysis.What you will possess;

Ideally experience in a similar online social media customer support role
Exceptional communication skills
Experience and confident with all social media platforms i.e Facebook, Twitter, Instagram
Attention to detail and have the ability to analyse quickly and efficiently
Ideally experience in a similar online social media customer support role
Ability to manage your own time and work independently
You will need to be flexible with the hours you can work.
MUST be fluent FrenchWe are looking for forward thinking, creative, innovative individuals who have an interest in the digital social media world and want to add value.

The inviting hourly rate is £25p/h - £30p/h. Don't delay send your CV today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy
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