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Phone Operator/ Controller/ Telephonist/Dispatcher

Camcab Ltd
Closing date
5 Aug 2021

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Travel, Leisure & Tourism
Contract Type
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Job description
We require people who are reliable, hardworking, honest, and flexible. This would suit someone who wants to further themselves in a fast-growing business.
Your job description will include taking telephone bookings from cash and contract clients and dispatching the work through our state-of-the-art dispatch system to the drivers. This position requires multi-tasking, superior organizational skills, honesty, strong leadership, and having an unbiased nature.
Daily Basic Duties are:
* To take telephone calls to make/amend bookings and provide quotations
* Managing the efficient allocation to drivers
* Action email bookings from customer in an efficiently and timely manner
* Ensure jobs run in a professional, efficient, and punctual manner
* Be polite, courteous, and professional when communicating with customers, drivers and team members.
* Make every effort to ensure that our customer's needs and expectations are being met
* Ensure the highest level of confidentiality is always maintained
* Promotes mutual respect, keeps workplace clean and safe, supports safety programs
* You must be able to work flexible hours as we are a 365 day a year, round-the-clock business.
* You MUST have a good local knowledge of the area to assist you in the role
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